Refund and Returns Policy

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Refund and Returns Policy

Effective Date: 01/07/2025

Thank you for shopping at ShopsForAll.in. We strive to provide quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You may return most new, unused, and unopened items within [7/10/15] days of delivery for a full or partial refund, subject to the conditions below.

Eligibility for Return:

  • Item must be in its original packaging and unused condition.

  • Proof of purchase or order confirmation must be provided.

  • Certain items such as personal care products, perishables, gift cards, or custom items may not be returnable (if applicable).

To initiate a return, please email us at [support@shopsforall.in] with:

  • Your order number

  • Reason for return

  • Photos of the item (if damaged/defective)

We will guide you through the return process.

2. Refunds

Once we receive and inspect your return, we will notify you of the status of your refund.

  • Approved refunds will be processed to your original payment method within [7–10 business days].

  • If the return is due to our error (wrong item, defective/damaged), we will refund the full cost, including shipping.

  • In other cases, shipping fees are non-refundable and the return shipping cost may be borne by the customer.

3. Late or Missing Refunds

If you haven’t received a refund:

  • Check your bank account or credit card statement again.

  • Contact your bank or card provider — it may take some time before your refund is officially posted.

  • If you’ve done all this and still have not received your refund, please contact us at [support@shopsforall.in].

4. Exchanges

We replace items only if they are defective, damaged, or incorrectly shipped. If you need to exchange an item, please contact us within [3–5 days] of receiving your order.

5. Cancellations

Orders may be canceled before they are shipped. If your order has already been dispatched, you’ll need to follow the return process after delivery.

6. Contact Us

For any questions or support related to returns, refunds, or cancellations, contact us:

Email: support@shopsforall.in